How to Unbind CG100 and CG100X Accounts

This guide will walk you through the process of unbinding your CG100 and CG100X accounts.


1. CG100 Account Unbinding Instructions

① Access Device Association

Click on the icon shown below. This will display your account binding information. Select "Unbind Current Device" in the bottom left corner.

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② Confirm Unbinding

A dialog box will appear. Enter your account password and click "Confirm."  The device will be successfully unbound.

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③ Restart the Software

This is a crucial step. Make sure to exit the software and reopen it. At this point, you should see that no account information is present.

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2. CG100X Account Unbinding Instructions

① Access Device Association

Click on the icon shown below and select "Associated Devices." You will see your account binding information. Then click on "Unbind Current Device."

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② Confirm Unbinding

Enter your account password and click "Confirm." The device will be successfully unbound.

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③ Restart the Software

Ensure you exit the software and reopen it. You should then see that no account information is present.

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